About Us

Kenneth L. Banks, D.D.S.

Dr. Banks graduated from West Virginia University School of Dentistry and furthered his expertise by achieving accredited status in the American Academy of Cosmetic Dentistry (AACD). He is one of approximately 300 dentists and laboratory technicians worldwide to have earned this prestigious designation, and is the first dentist in West Virginia to become accredited with the AACD. Dr. Banks is a member of the Martinsburg Sunrise Rotary and in 2008 retired as a Lieutenant Colonel and Commander of the 167th Aerial Port Squadron in Martinsburg, West Virginia. He is also the founder of Tropical Breeze Sun Tea, a ready to drink iced tea product with Xylitol (a sweetener accepted by the FDA to reduce bacteria in the mouth that causes dental decay). He has dedicated his practice to cosmetic and aesthetic restorative dentistry. As a dentist, Dr. Banks treats his patients with integrity and respect.

Brenda Arndt, Office Manager

Brenda Arndt is a graduate of Shepherd College in Shepherdstown, West Virginia. Brenda’s desire to learn more about dentistry has led her to complete several of Linda Mile’s lectures as well as attend personal consulting seminars both in and out of the office. She has also completed Dental Boot Kamp I and II with Walter Hayley and Steve Anderson.

Brenda attributes the success of Smile Designs of the Shenandoah Valley to its service. “We treat people as if they are coming into our own homes,” she says. Her favorite aspect of dentistry is seeing patients’ increase in confidence after Dr. Banks and his staff create beautiful new smiles for them.

Sue Cagle, Dental Assistant

Sue is from Phoenixville, Pennsylvania. She assists our doctors as well as our patients in any way she can.

Sue’s continuing education training includes Dental Boot Kamp I and II and courses with Linda Miles. She also assisted Dr. Banks in San Francisco, CA at PAC-Live’s Anterior Aesthetic Program and Ultimate Synergy. She and her husband, Mark, have two children who are both married, and Sue recently became a grandmother. In her free time, she enjoys shopping and gardening. Sue has been a dental assistant with Dr. Banks for more than 20 years and her expertise contributes to the professional care we provide.

Diana Marsh, Dental Assistant

Diana Marsh is from Keyser, West Virginia. She has been with the practice for nine years. She studied under Linda Miles and has taken several classes with the AACE in Boston, Hawaii, and Atlanta.

She and her husband, Mike, have three children: Michael, Aaron, and Brittany. Diana loves our patients and appreciates being a part of our fun-loving dental team. She is proud of what we can do for patients and their smiles.

Christy Thompson, Appointment Coordinator

Christy Thompson is from Winchester, Virginia. She moved to Berkeley County in 1998. She has completed several courses, including Dental Boot Kamp with Steve Anderson and the late Walter Hayley, as well as Linda Miles lectures.

Her passion to learn more about dentistry and her good communication skills make her an excellent concierge at our dental practice. She is also a testament to the wonderful work Dr. Banks accomplishes–her beautiful smile was created by Dr. Banks himself.

Missey Hull, Registered Dental Hygienist

Missey Hull is a graduate of West Virginia University in Morgantown, West Virginia. She has a Bachelor of Science degree in dental hygiene. Missey has been working with Dr. Banks for more than 22 years. She has attended many of Linda Miles’s courses, as well as Dental Boot Kamp I and II and a soft tissue management course through Dental Boot Kamp. In addition, she has attended numerous meeting classes from the American Academy of Cosmetic Dentistry.

A lifelong resident of Berkeley County, Missey is married to Mark Hull and has two children, Rachel and Blake.

Karen Snyder, Registered Dental Hygienist

Karen Greenfield is a graduate of Allegany College of Maryland. She holds a degree in dental hygiene and her love for dentistry has led her to complete several courses in soft tissue management.

Other courses she has completed include Dental Boot Kamp I & II with the late Walter Hayley and Steve Anderson. Karen greets her patients with a warm and beautiful smile created by Dr. Banks.

Sarah Langford, Registered Dental Hygienist

Sarah Langford is a 2006 graduate of West Virginia University.  She was awarded a Bachelor of Science degree from the School of Dentistry/Dental Hygiene. Sarah is a member of the American Academy of Cosmetic Dentistry.